POSITION PURPOSEYour warm and engaging service is a hallmark of the exceptional resort experience we provide for guests of all ages.  As a Pool Attendant, you will provide exceptional pool services to our Guests and help create memorable experiences. ESSENTIAL FUNCTIONSResponsible for providing pool services within Fairmont & Leading Quality Assurance (LQA) standards.  Areas of responsibility will include, but are not limited to Beach or Pool venues.  Additional responsibilities are as follows:Respond to all interactions in an efficient, courteous and professional mannerAssist guests with seating arrangements for their preferred location at the pool and surrounding areasPerform pool guest services (i.e. cool towels, refreshments, spritzing)Ensure that overall cleanliness and maintenance of our pools, pool decks and lawns exceeds expectations by picking up debris and ensuring receptacles are regularly maintained.Ensure all pool chairs not in use are straight with seat backs downAssist guests with proper towel registrationEnsure that all pool safety rules are strictly enforcedEnsure that non-guests are not using guest facilitiesMonitor slide to ensure all rules are followedAdhere to the State of Hawaii & ECOSURE food handling safety standardsActively participate in monthly departmental sales promotionsOrganize time so all side work is completed according to shift demandMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guestsFocus attention on guest needs, remaining calm and courteous at all timesPromote and enforce health and safety awareness as well as to have a complete understanding of the emergency proceduresFollow hotel and departmental policies, procedures and service standardsContribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetingsActively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operationsCheck with manager before leaving shift.  Bring any concerns to the attention of the Manager On Duty Other:Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Colleagues with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all colleagues are required to fully comply with Fairmont rules and regulations for the safe and effective operation of the hotel’s facilities.  Colleagues who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.  SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:Additional duties as necessary and assigned.  SUPERVISION RECEIVEDDirect:               Beach & Pool Manager, Beach & Pool Supervisor           Indirect:            Director of Food & Beverage SUPERVISION EXERCISED     Direct:               N/A      Indirect:            N/A  SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:Must be able to speak, read, write and understand the English language.Requires good communication skills, both verbal and written.Must be able to read and write to facilitate the communication process.Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.Must possess basic computational ability.Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.Maintain a professional working environment and attitude.Must be able to work with minimal supervision. Physical DemandsFrequency Key:  Rare: up to 1 hour, Occasional: 1-3 hours, Frequent: 3-6 hours, Constant: 6-8 hours. Physical Activity                                  FrequencySitting                                                   RareStanding                                               ConstantWalking, climbing stairs                         ConstantCrouching/Bending/Stooping/Kneeling   OccasionalReaching                                              OccasionalLifting/Carrying (75 lbs.)                         OccasionalPushing/Pulling (100 lbs.)                      OccasionalNear Vision                                           ConstantFar Vision                                             ConstantHearing                                                 ConstantTalking                                                  Constant Must have manual dexterity to be able to operate all necessary equipment Most work tasks are performed outdoors where conditions will vary throughout the year. 
